Telephone Reception & Communication

• You are the first point of contact on the phone, answering calls professionally and forwarding them reliably.
• You handle smaller inquiries independently and efficiently.
• For more complex matters, you forward them in a structured way to the responsible teams.
• You communicate clearly, kindly, and confidently—even in situations that require assertiveness or a calm, authoritative presence.

Travel & Appointment Coordination

• You support the organization of business trips, including bookings and applying for required documents such as A1 certificates for international travel.

Office & Location Management

• You handle daily mail processing (incoming and outgoing).
• You organize and coordinate external service providers, e.g., scheduling appointments with craftsmen.
• You take on on‑site tasks and ensure the smooth operation of the location.
• You manage and order office supplies for our German locations.

Process Documentation

• You document your workflows in a structured manner and keep existing processes up to date, clear, and efficient.
• You actively contribute to improving work practices and creating transparency.