Software by passion, sustainability by conviction
 
That's what drives us.
 
We are the best partner for digitalized life cycles of truly sustainable products.

Compliance AND Sustainability – we can do both.
Many competitors know this and envy us because of it
 
Work where you want
Whether you work from a mobile office or abroad, location-independent working models are our standard
 
Empowering working environment
The leadership team has a collaborative, authentic style that provides a framework that allows for autonomy, whilst always been available for support and guidance.
Work with a high-performing, passionate team that likes to have a good time along the way
 
You are worth it
Fair and competitive salary and benefits
 
We are growing. And so are you
We support you with your personalized career journey, in hitting your professional development goals and your vision for life
 
Let’s celebrate
We use events to celebrate successes together with employees from all departments

• Degree in Business Administration, Economics, Communication, Science, or alike
• Proven experience as a Customer Success Manager or similar role 
• Proven ability to understand new software solutions and be able to provide this knowledge to our customers
• Strong customer orientation, very good communication skills and some negotiation skills
• Solution-oriented and structured way of working
• Very good knowledge of German and English, both written and spoken

• Provide business, technical and product knowledge in support of post sales activities to ensure customer satisfaction
• Help clients maximize their value from the iPoint solutions by aiding their understanding of our existing and new product features and functionality, and how they can contribute to their business growth
• Facilitate a good working relationship between customer and support organization to ensure client issues and escalations are resolved in a timely manner
• Develop healthy customer relationships, building trust and transparency
• Act as customer advocates internally while encouraging customer retention and helping to identify upselling opportunities